Terms of Service

Last updated: July 2026

These Terms of Service govern your use of velaurine.com (the "Site") and any purchase you make from Velaurine ("we," "us," or "our"), located at 5023 Kenesaw St, College Park, MD 20740, United States. By accessing the Site or placing an order, you agree to these Terms of Service.

Overview

Velaurine sells the Cirenna facial device and companion skincare formulas (Cirenna Clarify and Cirenna Renew) directly to consumers in the United States, United Kingdom, Australia, and Canada through this Site.

Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order on the Site.

Products and Pricing

We attempt to display our products and pricing as accurately as possible. However, we do not guarantee that product descriptions, images, or pricing are error-free. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice. Prices for our products are subject to change without notice.

Orders

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud. If your order is canceled after payment has been processed, we will issue a full refund.

Payment

We accept payment through the methods made available at checkout. By providing payment information, you represent that you are authorized to use the payment method provided.

Shipping and Returns

Shipping timelines are described in our Shipping Policy, and our return process is described in our Refund Policy. Both are available on the Site and are incorporated into these Terms of Service by reference.

Product Use and Disclaimer

Cirenna is intended for cosmetic, at-home skincare use as described on our product pages. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. If you have a skin condition, are pregnant, or have any concerns about using a facial device, consult a physician or dermatologist before use. Individual results from using Cirenna will vary.

Intellectual Property

All content on the Site, including text, graphics, logos, images, and product photography, is the property of Velaurine or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

User Conduct

You agree not to use the Site for any unlawful purpose, to interfere with the security or proper functioning of the Site, or to attempt to gain unauthorized access to any part of the Site or its related systems.

Limitation of Liability

To the fullest extent permitted by law, Velaurine will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or our products. Our total liability to you for any claim arising from your purchase will not exceed the amount you paid for the product giving rise to the claim.

Governing Law

These Terms of Service are governed by the laws of the State of Maryland, United States, without regard to its conflict of law principles, except where local consumer protection laws in your country of residence require otherwise.

Changes to These Terms

We may update these Terms of Service from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the revised terms.

Contact Us

Questions about these Terms of Service can be sent to support@velaurine.com or by mail to:

Velaurine 5023 Kenesaw St College Park, MD 20740 United States